Dyadic Communication
The term ‘Dyadic communication’, in general
refers to an interaction between two persons.
Even if two persons are present in a situation,
it is only two communicators that play a fundamental role.
It is a person to person transaction and one of
the commonest forms of speech communications.
It provides an ideal condition for close range
continuous feedback.
The meaning exchanged between the sender and the
receiver is marked by high fidelity.
High fidelity means a high degree of faithfulness
to the original.
There is a frequent change of role of
participants and body language acquires a greater significance.
This is so because the minutest reactions are
mutually observable.
The formal dyadic communication with which we are
concerned demands artistry that can be acquired through practice.
Dyadic communication may take a number of forms
such as:
·
Face to
face conversation
·
Telephone
conversation
·
Interview
·
Instruction
·
Dictation
FACE TO FACE CONVERSATION:
Conversation is the most common form of dyadic
communication. It links people together, be it social or professional. Conversation
may be defined as oral and usually informal or friendly exchange of views,
ideas, etc. In a conversation a participant has to play the role of a speaker
or a listener interchangeably. Very often we form an impression about an
individual from the way he talks and the topic(s) on which he converses. Most
of us find it easy to converse with our friends, relatives and colleagues whom
we like or trust. Since every professional is required to participate in this
form of dyadic communication let us briefly look at some of the important
points to be borne in mind. However, the rule that ‘the best practice for
conversation is conversation itself’, still holds well. It is useful first to
analyze your own conversation habits and then try to change them for greater
effectiveness.
Ask yourself questions such as the following for
self-analysis:
· Do I find it difficult to start a conversation?
· Am I unable to pick a topic?
· Am I unable to keep the conversation flowing
smoothly?
· Do I always agree with what others say or
disagree with them all the time?
· Do I frequently talk about myself, my family or
my interests?
· Have I a tendency to dominate every conversation
situation?
· Do I give the other participants a chance to
speak?
· Have I any mannerisms like to annoy people?
· Do I respect other people’s time and interest?
· Am I self-conscious about the language I use –
grammar, pronunciation, articulation etc.
The answers that you get would prove useful both
for formal and informal conversation.
The following are some useful tips:
· The conversation should be of interest to the
participant and may begin with a topic in which both of you have some interest. As it flows into new channels adjust yourself
to the comments and new points of view.
Occasionally there would be spells of silence. These need not bother you because often
during these spells new thoughts are generated.
· Be alert to the attitudes that others may have
and don’t be surprised when you realize that the attitudes are likely to
change.
· Occasionally, call the person by name and look at
him while speaking. If you speak the
name aloud you would be generating a more friendly feeling. To cap it all, take care of your language and
oral manner.
· Be always courteous and cheerful. Feel interested in what is being said.
· Being rigid and argumentative may spoil your
conversation, but it is useful to have a point of view.
· Avoid pet and superfluous words and phrases. Often we develop a fancy for a particular
expression. An analysis of your own
speech may reveal that you have a fad for certain words or phrases (e.g. ‘time
frame’, ‘allergic’)
· Avoid using them frequently in conversation.
· Similarly expression that smacks affectation and
exaggeration should be avoided.
· The smooth flow of conversation is likely to be
hampered if you deliberately use foreign words or use high-flown vocabulary to
impress the listener. An overuse of
words such as ‘very lovely, ‘wonderful’, ‘excellent’ may also mar the pleasant
informal atmosphere in which conversation ought to take place.
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